Guarantee

Our product guarantees are as follows:

10 Years against manufacturing defects.

5 Years against glass unit failure.

5 Years on any factory fully finished white painted exterior products.

2 years on any factory fully finished stained exterior products.

5 years on hardware.

All interior unfinished doors carry a 10 year manufacturing guarantee. However, they must be treated in accordance with the product recommendations BEFORE installation.

All exterior unfinished doors carry a 10 year manufacturing guarantee. However, they must also be treated in accordance with the product recommendations BEFORE installation.

Any interior or exterior product should be stored properly until use, and should not be left open to moist atmpospheres without being treated.

All our guarantees are manufacturer backed, and are subject to you taking care of your product in line with the installation and maintenance instructions.

All warrantees and guarantess are to the original purchaser only, and any claims should be made using the original invoice and be made by the original Puchaser only.

These guarantees covers replacement of faulty parts / manufacturing defects only and does not cover incidental expenses.